FAQ

Got questions? We have answers.

Bottles

How much do our bottles cost?

The price of our bottles depends on the selected model, accessories, order quantity and any personalisation. We offer tiered pricing across all products – including accessories and printing. The higher the quantity, the lower the unit price. You can download our current price list here.

The minimum order quantity for both printed and unprinted bottles is 50 units. For a tailored offer – especially for printed bottles – simply send us a request via our contact form. We’ll get back to you with the right details shortly.

How durable are our bottles?

Our bottles are made from high-quality materials such as stainless steel, borosilicate glass and Tritan – and are built for everyday use. They are robust, shatter-resistant and significantly more durable than standard alternatives like regular glass or single-use plastic. As with any product, lifespan depends on use and care. With regular and gentle cleaning, our bottles will stay with you for years.

Are our bottles BPA-free and safe?

Yes. All our bottles are BPA-free and free from BPS, plasticisers and other harmful substances. They are food-safe, tested according to applicable regulations and suitable for everyday use. We’re happy to provide a certificate of conformity for your selected products upon request. In short: safe drinking – no compromises.

How durable are our glass bottles and what makes their design special?

Our glass bottles are based on a smart material design. The slim base reduces tension in the glass, increasing stability and durability while keeping the weight low. The result: a robust, long-lasting and efficient solution for everyday use – combined with a clean, modern and elegant look.

How can Tritan bottles be environmentally friendly?

Not all plastics are the same. Our Tritan bottles are durable, high-quality reusable products – a more sustainable alternative to single-use bottles.

Are our bottles sustainable?

Yes. Our bottles are designed for durability and reuse, making them a sustainable alternative to single-use products. Especially our Tritan bottles stand out due to their long lifespan and robustness. They can be used for years and are recyclable.

Are our bottles leak-proof?

Yes. Our bottles are designed to be reliable and leak-proof for everyday use. All closures include integrated seals that ensure a tight closure – even for carbonated drinks. This applies across all our bottles, whether stainless steel, glass or Kavodrink Premium models.

Are our bottles suitable for carbonated drinks?

Yes. Our stainless steel, glass and Kavodrink Premium bottles are fully suitable for carbonated drinks thanks to integrated seals. For our Kavodrink Classic bottles, we recommend using the sports closures or 2K premium closures for optimal sealing. In short: sparkling? No problem – with the right closure.

Can I use the bottles for hot and cold drinks?

Yes. All our bottles are suitable for both hot and cold beverages and are heat-resistant up to 100 °C. Our tea bottles are especially ideal for hot drinks, thanks to the integrated strainer and reinforced base. Our stainless steel bottles also feature double-walled insulation, keeping drinks hot or cold for hours – while remaining reliably leak-proof.

What is the minimum order quantity?

The minimum order quantity is 50 units for both printed and unprinted bottles. For a customised quote – especially for printed bottles – simply send us a request via our contact form. We’ll get back to you quickly.

Printing

How does the ordering process for printed bottles work?

Simple. Choose your bottle and send us your logo or design. We review everything, advise you if needed and take care of the rest. You’ll find all details in our printing guide.

Which printing methods are used?

To make sure your design looks its best, we use high-quality printing techniques and work with experienced partners. Depending on your design, use case and desired effect, we select the right method for you – from digital printing to screen printing and laser engraving. As experts in printing, we know exactly how to bring your design to life.

What file format should I use for printing?

For optimal results, we recommend vector files (*.eps, *.ai or .pdf). If you only have a .png or .jpg, no problem – we’ll prepare your artwork for a small fee of 30 €.

Are printed bottles dishwasher-safe?

Yes. All our printed bottles are dishwasher-safe and suitable for standard household dishwashers. For maximum durability, we recommend gentle cleaning – by hand or at low temperatures.

How fast is delivery for printed bottles?

Together with our network of reliable partners, we can deliver digitally printed bottles from approx. 7 days after print approval. Exact lead times depend on the project and quantity – we’ll always provide a clear timeline upfront.

Accessories

What accessories are available?

Our Tritan bottles come with different closure options:

  • Flip-top closure – ideal for a quick sip on the go
  • Standard closure (blue) – reliable and leak-proof
  • 2K premium closure – ergonomic and durable
  • Sports closure – ergonomic and non-slip for one-hand operation

The premium and sports closures are also suitable for carbonated drinks.

For glass bottles, you can choose between bamboo and stainless steel closures – depending on your preferred look. Fabric sleeves are also available for added protection and style. Accessories are also available separately, with the relevant minimum order quantities applying (see price list).

Can accessories be printed?

Yes. Selected accessories can also be personalised with your logo or design – for a consistent brand appearance.

Cleaning

How should I clean my bottles?

All bottles are dishwasher-safe. For longer durability – especially for printed bottles – we recommend gentle hand washing. Seals and glass bottle closures should also be cleaned regularly by hand. You’ll find more tips in our cleaning blog article.

Can I wash bottles in the dishwasher?

Yes, all bottles can be cleaned in the dishwasher. For best results, we recommend low temperatures or hand washing. You’ll find more tips in our cleaning blog article.

Ordering

How can I order bottles with my logo?

Simply send your design via email to office@goodvibebottles.com or use our contact form. We’ll review everything and get back to you with a tailored offer. You’ll find all details in our printing guide.

I didn’t receive an order confirmation. What should I do?

Please check your spam folder first. If you still can’t find it, contact us at office@goodvibebottles.com – we’ll resend it right away.

What if I have a complaint?

Just reach out via email at office@goodvibebottles.com or via our contact form. We’ll take care of it quickly and without complications.

Delivery

How long does delivery take?

Unprinted bottles: approx. 2–4 working days. Printed bottles: approx. 2–4 weeks, depending on the project. We’ll always confirm the exact timing with you.

What should I do if my package hasn’t arrived on time?

Simply contact us at office@goodvibebottles.com or via our contact form. We’ll look into it immediately and find a quick solution.

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Good Vibe Bottles team
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